At Isha Food Machinery, accessible from ishafoodmachinery.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Isha Food Machinery and how we use it.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly via email or our contact forms, we may receive additional information such as your name, email address, phone number, and the contents of the message.
When you use the website chat, we store your name, phone number, session identifier, machinery interest and chat messages so we can answer your inquiry and follow up with you.
We use the information we collect in various ways, including to:
To generate a response, relevant chat messages and business information are securely sent to our AI service provider, OpenAI. Our API credential remains on our server and is not exposed to your browser. Please do not submit passwords, payment card details, government identifiers, or other sensitive personal information in the chat.
Isha Food Machinery follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, and Time stamp.
We retain inquiry and chat records only for business follow-up, support, security, and legal requirements. You may ask us to review or delete your inquiry information by contacting us using the email below.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@ishafoodmachinery.com.